KUWAIT: Following a 12 months of relentless virtual innovation, Burgan Financial institution has closed 2022 with 4 awards from World Finance mag, after seeing its improved virtual banking app land the easiest score at the iOS App Retailer and Android Google Play Retailer in Kuwait, with a mean score of four.65.
The 4 awards come with ‘Best possible Knowledge Safety and Fraud Control’ for creating probably the most area’s easiest safety and fraud control methods and coverage frameworks. Burgan Financial institution additionally gained the award for ‘Best possible Open Banking APIs’ in reputation of its building of safe and environment friendly banking software programming interfaces (APIs). APIs are elementary in permitting fintechs and different monetary 3rd events to collaborate and paintings with Burgan Financial institution to strengthen and supply feature-rich products and services.
Burgan Financial institution was once additionally named ‘Best possible Cellular Banking Adaptive Web page,’ bringing up the appliance’s seamless and frictionless consumer enjoy throughout a wide variety of units and resolutions for banking at the move. World Finance additionally highlighted Burgan Financial institution’s toughen for small and medium-sized enterprises (SMEs) around the area in 2022 with the ‘Best possible SME Banking’ award.
Securing its position because the highest-rated monetary and banking app at the iOS App Retailer and Android Google Play Retailer in Kuwait, shoppers noticed the Burgan Financial institution app evolve all the way through 2022 with the addition of a couple of new options, products and services and features. The 12 months started with the release of a brand new digitally-advanced ‘Rapid Global Switch’ carrier in collaboration with MasterCard. Connecting shoppers to greater than 25 international locations and a couple of currencies, the carrier provides get entry to to competitively priced, seamless transfers in actual time.
eKYC
Because the 12 months stepped forward, Burgan Financial institution introduced its subsequent virtual carrier, the “Digital Know Your Buyer” (eKYC) shape, which permits shoppers to seamlessly replace their private data via Burgan Financial institution’s virtual platform at their convenience with out the want to discuss with the branches bodily.
Observe now
Following the release of eKYC, the Financial institution introduced ‘Observe Now’ – a brand new characteristic that makes it imaginable for each Burgan and non-Burgan Financial institution shoppers to use for financing, bank cards, and new accounts the usage of the Observe Now characteristic at the Burgan Financial institution cell software. Rolled out throughout all virtual channels, shoppers now not want to discuss with branches to publish packages – with processing and approval occasions quicker than ever prior to.
Commenting on a 12 months of noteworthy milestones, Raed Abdullah Al-Haqhaq, Deputy Crew Leader Govt Officer & CEO – Kuwait at Burgan Financial institution, mentioned: “This 12 months noticed the Financial institution make a couple of additions to its suite of virtual products and services and merchandise, every designed to handle the converting wishes of our shoppers with the easiest and maximum improved degree of carrier.”
Monetary literacy
Underpinning a lot of Burgan Financial institution’s virtual transformation in 2022 has taken with accelerating monetary literacy around the inhabitants as a part of its contribution to monetary inclusion and accountable monetary control. Burgan Financial institution’s Non-public Finance Supervisor device (PFM)was once a very powerful milestone within the Burgan Financial institution’s monetary literacy adventure. Which is now named Spending.
Created to advance monetary literacy and made to be had at the Burgan App, Spending promotes smarter monetary conduct by way of facilitating the control of customers’ private price range and the monitoring, group and research in their expenditures anytime and anyplace.
Reflecting at the have an effect on that Burgan Financial institution’s virtual inventions have made all the way through the 12 months, Deniz Devrim Cengiz, Crew Leader Virtual Banking Officer at Burgan Financial institution, mentioned: “The have an effect on of Burgan Financial institution’s virtual transformation on communities, companies and folks is suitably mirrored within the many awards that the Financial institution has gained – and within the historical reasonable score of four.65 on iOS App Retailer and Android Play Retailer in Kuwait. Due to Observe Now, eKYC and our global remittance partnership with Mastercard, Burgan Financial institution has persisted to spice up participation within the virtual financial system and improved monetary inclusion proper around the area.”
Commenting at the popular acclaim for the Financial institution’s new virtual banking stories, Naser Mohammed Al-Qaisi, Leader Retail Banking Officer at Burgan Financial institution, mentioned: “2022 was once in point of fact a turning level for Burgan Financial institution in its virtual evolution and its paintings in bringing the banking enjoy nearer to the client. The release of such a lot of thrilling virtual products and services in 2022 displays the combination and dynamism of the Financial institution’s technique throughout all channels and platforms.”
It serves to notice that Burgan Financial institution’s technique stays closely targeted round digitalization and repair innovation, with a concentrated push to ship an ever extra seamless and handy enjoy throughout each and every channel and touchpoint.