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Mobile App Civil ID by Kuwait PACI

The Public Authority for Civil Information (PACI) has prepared a mobile app for civil ID. Now every citizen and resident of Kuwait will have a virtual civil ID in his smartphone`. Hence, if you are in Kuwait, then your mobile phone is your virtual civil ID.

Before 14 April, the app was available in the Google play store. But access was not available. Then on 14 April, an update is released by PACI and App is ready for use.

Mobile App Civil ID Download Link

The link to download Mobile App Civil ID is given below:

Google Play Store Link

Apple App Store Link

Information at About Page

The first page is about page, having following information:

The mobile ID is your virtual Civil ID held securely on the mobile phone

You can use it for identity proof, access to different e-service, and digital sign documents and transactions.

Pre-requisites for Mobile App Civil ID

Following are the requisites for Mobile App Civil ID:

  • You need to be a citizen or resident of the state of Kuwait.
  • should have previously issued a smart Civil ID.
  • Must be holding a valid smart Civil ID with a minimum validity of one month to enable the digital signing services (Optional).

Channels to Obtain Mobile App Civil ID

To obtain Mobile ID, following channels are available:

  • Perform Remote Enrollment from home
  • Go to nearest PACI Mobile ID Kiosk
  • Visit nearest PACI service center

On the last page two options are available for enrollment, that are:

Registration using Smartphone

Register using Self-Service kiosk or Visiting PACI

Registration using Smartphone

If you click the first option, then following information will be asked:

Civil Number

Card Serial No.

Mobile Number

For verification code. Service fees (50 Fils) will apply.

Passport No (for Non-Kuwaitis)

I hereby conformed that I am the owner of the above civil ID data.

After entering all the information carefully, you have to press the next button. You will be directed to take your selfie and a short video. Then after mobile number verification, your application for Mobile ID will be processed.

Register using Self-Service kiosk or Visiting PACI

If you click the second option, then you will get a verification code to be used in the further process.

Final Words

This is the wonderful step taken by Govt of Kuwait towards New Kuwait. Kuwait is getting modern gradually in terms of facilitating its citizens and residents. Kuwait is already a country second to none for its residents and hopefully will prosper more and more in the future. Please share this post if you feel it helpful. Also don’t forget to comment.

Corona Virus Latest Update



        • No, because for the mobile ID you need to enter the Serial Number of civil ID. A person with an expired civil ID can use his old civil ID’s Serial Number. But in your case, you do not have any previous civil ID so just wait for your civil ID.

  1. I downloaded the application and followed the instructions precisely but it give me a message of “ an error has occurred…” I tried many times in different days still the same issue.


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